1.We will send them by EMS(delivery time is 6-12 business days) or DHL(delivery time:4-6 business days) if the amount of your order is US$200 or more, you just need pay US$10-30 for shipping cost, it depend on which country is the parcel shipped to, you can make a simple order to see the exact amount before you pay.
2.If the amount of your order is less than US$200, you just need to pay more US$10 by ePacket/China Post or more US$15 by EMS or more $25 by DHL for the countries as below:
For the countries like China, Hong Kong, Macao, Taiwan, Japan, South Korea, North Korea, Malaysia, Singapore, Thailand, Viet Nam, Cambodia, Philippines, Mongolia, Indonesia, Australia, New Zealand, Papua New Guinea, United States Belgium, UnitedKingdom, Denmark, Finland, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Switzerland
Portugal Germany, Sweden, Austria, Canada, Spain, France.
For other countries, you have to pay more $25 by EMS or $65 by DHL if the amount less then US$200, and you just need to pay more $20 by EMS or more $40 By DHL if the amount is US$200 or mroe!
3.The ePacket, EMS, DHL are with door to door service, for each country's policy for importing is quite different, you may need pay tax or not, it's out of our control, so we can do nothing with it but give you better discount for your next order! usually, they will be shipped out as gifts or samples so that you don't need pay tax or just pay less tax, we don't pay for the tax, but we'd like to give you good discount next time for compensation.
4.The ePacket and EMS tracking website is www.ems.com.cn, and the DHL tracking website
5.if you have any other shipping problems, please contact us by email firstname.lastname@example.org or submit feedback by clicking the link here.
If the products which were sent to you are faulty goods or wrong size or wrong color or shortage in quantity or any other problems, please take the picture and keep the related files as the evidence immediately, meanwhile, kindly keep it in an unused condition, with all labels, tags and the packing, and please contact us or sellers within 48 hours since delivered, or we CAN NOT accept the claim.You must post them back within 7 days after receiving them, and we will send them again for free within 48 hours after we receive the returned products.If you want a refund, we will give you a complete refund.
If the products you order are all right, you want to exchange them just because they don't fit you, we will exchange them for you, but you must pay the shipping cost.